Swim Academy

Swimmers are also requested to wear the appropriate swimwear, trunks or costumes - not shorts or bikinis

Yes, a swim cap is required. A cap will be given at the time of the initial booking after the assessment and any replacement caps can be purchased at the club reception.

Payment must be made to confirm your space. This can be done at reception for via payment link.

We offer free assessments in which the swim instructor will see the best suited class for you and discuss your options.

24 hours notice is required if you are unable to attend a session. There is no credit or reimbursement of fees for group sessions unattended. If swimmers do not attend their scheduled session they miss the lesson or they can check the availability for a make-up class with your instructor.

If a swimmer is not able to attend their scheduled session for any reason and they miss the lesson they can check the availability for a make-up class directly with the instructor.  There is a maximum of 2 make-up classes permitted within a block of 12 sessions, each class must be made up within 2 weeks of the session missed. 

Please note a make-up class is not a credit – all classes must be completed within 12 weeks of the booking.

Please ensure children aged 7 and under are supervised by an adult to the registration table at the lesson time, children at this age often don't know when their lesson is starting and cannot be expected to get themselves there.

Swimmers are requested to be ready for the lesson (with their hat and goggles on) 5 minutes prior to the lesson. If a swimmer is more than 5 minutes late to the session s/he may not be allowed to join the class as it can be disruptive to the other learners.

Late arrival is disruptive and inconsiderate to the rest of the class, and nothing can be more disruptive to a child's development than irregular attendance. Consistency and routine are very important to every child's learning.

Further to recent NSPCC advice we are required to inform parents and guardians that there are aspects of our teaching which require a 'hands on' technique. This type of physical contact between instructors and swimmers will be in full view and will be used for the following reasons:

• Where it is essential to support the swimmer during the early stages of learning a skill for safety reasons.
• To develop the skill and technique (e.g. placing the swimmer in the correct position/posture).
• To prevent an injury
• To administer first aid to an injury.

Please let us know on joining the program if you are uncomfortable with any aspect of this teaching technique

For personal protection photographs are not permitted to be taken of any swimmers in the water without written permission. If any promotional/marketing photos or videos are being taken you will be made aware and asked for your written consent.